{"id":3,"date":"2025-05-07T06:56:04","date_gmt":"2025-05-07T06:56:04","guid":{"rendered":"http:\/\/houseofneedlework.com\/?page_id=3"},"modified":"2025-12-08T11:41:43","modified_gmt":"2025-12-08T10:41:43","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/houseofneedlework.com\/en\/privatlivspolitik","title":{"rendered":"Privatlivspolitik"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a9ed683 e-flex e-con-boxed e-con e-parent\" data-id=\"5a9ed683\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d95ec8f elementor-widget elementor-widget-text-editor\" data-id=\"7d95ec8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-no-translation=\"\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-7d95ec8f{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18dcc33 elementor-widget elementor-widget-text-editor\" data-id=\"18dcc33\" data-element_type=\"widget\" data-e-type=\"widget\" data-no-translation=\"\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>PRIVACY POLICY FOR HOUSE OF NEEDLEWORK<\/h2><p><em>Last updated: 1 January 2026<\/em><\/p><p><strong>House of Needlework<\/strong><br \/>Vandmanden 12B<br \/>9200 Aalborg SV<br \/>Denmark<br \/>VAT: DK45404366<br \/>Email: info@houseofneedlework.com<\/p><p>Phone: +45 81655781<\/p><h3>1. Data Controller<\/h3><p>House of Needlework is the data controller for the processing of personal data when you visit our website, make a purchase in our webshop, create an account, contact us or subscribe to our newsletters.<\/p><h3>2. Personal Data We Collect<\/h3><p>We only process the personal data necessary to deliver our products, operate our webshop, manage customer relationships and comply with applicable laws.<br \/>We do not process sensitive personal data.<\/p><h5>2.1 Data You Provide When Making a Purchase or Contacting Us<\/h5><p>When you make a purchase or contact us, we process:<\/p><ul><li>Name<\/li><li>Address<\/li><li>Phone number<\/li><li>Email address<\/li><li>Order and delivery information<\/li><li>Payment information (we do not have access to your full card details)<\/li><\/ul><h5>2.2 Data You Provide When Creating an Account<\/h5><p>When you create an account, we process the information you enter:<\/p><ul><li>Username<\/li><li>Email address<\/li><li>First and last name<\/li><li>Password (stored in encrypted form)*<\/li><li>Company name (if applicable)<\/li><li>Country<\/li><li>CVR\/VAT number (if applicable)<\/li><li>Phone number<\/li><li>Billing email<\/li><li>Address<\/li><li>Postal code and city<\/li><\/ul><p>*Your password must contain at least one lowercase letter, one uppercase letter and one number.<\/p><p>These details are used to manage your customer account, verify your identity and ensure accurate billing and delivery.<\/p><h5>2.3 Data Collected Through Customer Service Enquiries<\/h5><p>When you contact us via email, phone or contact form, we process the information you provide and any information necessary to handle your enquiry.<\/p><h4>2.4 Data Collected When Subscribing to Newsletters<\/h4><p>When you subscribe to our newsletter, we process:<\/p><ul><li>Email address<\/li><li>Name (if provided)<\/li><\/ul><p>This information is used to send newsletters and marketing content based on your consent.<\/p><h5>2.5 Technical Information<\/h5><p>During the operation of our website, certain technical information is processed automatically by your browser, such as:<\/p><ul><li>IP address<\/li><li>Browser type<\/li><li>Device type<\/li><\/ul><p>This is done for security, troubleshooting and system operation.<\/p><h5>2.6 Systems and Plugins That Process Data<\/h5><p>The following systems may process personal data to the extent necessary:<\/p><ul><li>WooCommerce (order and customer data)<\/li><li>Klaviyo (newsletters and email distribution)<\/li><li>Ultimate Member (account creation and login)<\/li><li>Easy WP SMTP (system emails)<\/li><li>PDF Invoices &amp; Packing Slips (packing slips)<\/li><li>EU\/UK VAT Validation Manager (VAT number validation)<\/li><li>Hosting provider and technical service partners<\/li><\/ul><h3>3. Purposes of Processing<\/h3><p>We process personal data for the following purposes:<\/p><ul><li>Fulfilling and delivering your order<\/li><li>Billing and compliance with accounting and bookkeeping legislation<\/li><li>Customer service and communication<\/li><li>Administration of customer accounts<\/li><li>Sending newsletters (only with your consent)<\/li><li>Operation, maintenance and security of the website<\/li><li>Prevention of misuse and fraud<\/li><li>Compliance with applicable legislation<\/li><\/ul><h3>4. Legal Basis<\/h3><p>We process personal data on the following legal bases:<\/p><ul><li>Performance of a contract (GDPR Art. 6(1)(b))<\/li><li>Legal obligations (GDPR Art. 6(1)(c))<\/li><li>Consent (GDPR Art. 6(1)(a))<\/li><li>Legitimate interests (GDPR Art. 6(1)(f)), e.g. for security and site operation<\/li><\/ul><p>You may withdraw your consent at any time.<\/p><h3>5. Data Retention<\/h3><p>We retain personal data in accordance with the following:<\/p><ul><li>Order and invoice data: 5 years pursuant to Danish bookkeeping legislation<\/li><li>Account data: as long as the account remains active<\/li><li>Newsletter data: until you unsubscribe<\/li><li>Customer service enquiries: until the enquiry is resolved<\/li><\/ul><h3>6. Disclosure of Personal Data<\/h3><p>We only disclose personal data when necessary:<\/p><ul><li>Payment service providers<\/li><li>Shipping provider: GLS<\/li><li>Hosting provider: Simply<\/li><li>IT service partners<\/li><li>Klaviyo (newsletter distribution)<\/li><li>Accounting system and bookkeeping services<\/li><\/ul><p>All processors act only under our instructions and may not use the data for their own purposes.<\/p><p>Transfers of personal data outside the EU\/EEA only occur where a valid legal transfer basis exists, such as the EU Standard Contractual Clauses (SCC).<\/p><h3>7. Your Rights<\/h3><p>You have the right to:<\/p><ul><li>Access your personal data<\/li><li>Have inaccurate data corrected<\/li><li>Have data deleted<\/li><li>Restrict processing<\/li><li>Data portability<\/li><li>Object to processing, including marketing<\/li><\/ul><p>You can exercise your rights by contacting us at info@houseofneedlework.com.<\/p><p>You have the right to file a complaint with the Danish Data Protection Agency: <a href=\"https:\/\/www.datatilsynet.dk\/english\" target=\"_blank\" rel=\"noopener\">www.datatilsynet.dk<\/a>.<\/p><h3>8. Security<\/h3><p>We protect personal data using appropriate technical and organisational security measures, including:<\/p><ul><li>SSL encryption<\/li><li>Access control<\/li><li>Limited employee access<\/li><li>Secure operation with our hosting provider<\/li><\/ul><h3>9. Changes<\/h3><p>We may update this privacy policy from time to time. The latest version will always be available on our website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div>","protected":false},"excerpt":{"rendered":"<p>PRIVATLIVSPOLITIK FOR HOUSE OF NEEDLEWORK Senest opdateret: 1. januar 2026 House of NeedleworkVandmanden 12B, 9200 Aalborg SVDanmarkCVR nr.: 45404366Email: info@houseofneedlework.com Telefon: 81655781 1. Dataansvarlig House of Needlework er dataansvarlig for behandlingen af personoplysninger, n\u00e5r du bes\u00f8ger vores hjemmeside, handler i webshoppen, opretter en konto, kontakter os eller tilmelder dig nyhedsbreve. 2. Hvilke oplysninger vi indsamler &#8230; <a title=\"Privatlivspolitik\" class=\"read-more\" href=\"https:\/\/houseofneedlework.com\/en\/privatlivspolitik\" aria-label=\"Read more about Privatlivspolitik\">Read more<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privatlivspolitik - House Of Needlework<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/houseofneedlework.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privatlivspolitik - House Of Needlework\" \/>\n<meta property=\"og:description\" content=\"PRIVATLIVSPOLITIK FOR HOUSE OF NEEDLEWORK Senest opdateret: 1. januar 2026 House of NeedleworkVandmanden 12B, 9200 Aalborg SVDanmarkCVR nr.: 45404366Email: info@houseofneedlework.com Telefon: 81655781 1. Dataansvarlig House of Needlework er dataansvarlig for behandlingen af personoplysninger, n\u00e5r du bes\u00f8ger vores hjemmeside, handler i webshoppen, opretter en konto, kontakter os eller tilmelder dig nyhedsbreve. 2. Hvilke oplysninger vi indsamler ... 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